Look through the key statistics analysis before diving in deeper into our report:
| Parameter | Current result | Assessment |
|---|---|---|
| Meta title | CCI South Africa - Home | As meta title is a ranking factor, it's quite important to stick to search engine recommended length of aroun 50-60 characters. This website's meta title is 23 characters long. |
| Description | A description has not been provided for this site. | This meta description is 50 characters in length. Google suggests up to 320 characters at the very most to make sure the whole meta description is visible in search results page. |
| <meta> keywords | Customer Lifecycle Management,Largest International Contact Centre in South Africa,Inbound, Outbound,Digital,Partnerships,High performance culture,Wellness Centre, International outsourcer in South Africa,Telecommunications,Energy,Utilities,Insurance,New acquisition sales,Customer Service,Win-back,Customer Retentions,Workforce Optimisation,Customer Insight, Brand Ambassadors,Up sell,Cross sell,Chat,Social Media,Online Community,Sales Conversion Rates,First time resolution rates,Digital Academy,LivePerson,Quality Assurance,Agent performance,Call Insight, Reduce operating costs,Manage poor performing agents,Connect rates,Sales rates,Man hours spend,Dialler statistics,Call Volumes,Answer rates,Average handling times,Data Usage,Mobile Chat,Desktop chat, Web chat,Social Engagement,Resource Planning,Scheduling,Real Time,Planning Services,Workforce management,Workforce Planning,Workforce Planning Software,Workforce Planning Services,Planning Tools, Data usage,Connect rates,Dialler Stats,SLA tracking,Sales Conversion,Schedule Quality Index,Offshore Call Centre,Car Insurance,Inbound Sales,Outbound Sales,Outbound Service,Customer Retentions, Operational processes,Test & Learn Lab,Launch pad,Cisco hardware,Noble Systems,Intuate Group,OFCOM,Durban,South Africa,Umhlanga,Careerbox,Recruitment,Wellness centre,Team managers,Training Academy, Centre of Excellence,Innovation Stations,Telecoms,Financial Services,Finding creative solutions,Customer insight,Data protection,Customer relationship management functions,Customer relationship management services, Digital platforms,Digital engagement,Statistically valid,Quality, compliance and customer insight,Full reporting suite,Industry standard metrics,Real time,Smart Net,Noble AMCAT,AVAYA CM,VMware vCentre, SAN technologies,Business continuity plan,Workforce management platform,Leverage system capability,Community welfare programmes,Voice,Dialect,Contact centre experience,CCI Call Centres,Outsource Call Centre, Call Centre,Staff Training | Strangely enough, meta keywords still seem to be used. We would not go down that road unless very carefully - meta keywords have not been known as a positive ranking factor for a while now. |
| Site speed | Around 4.1149 seconds | Website ranking and usability can be greatly improved by reducing the time it takes to load it. |
| Alexa global rank | 918499, as last checked | Based on Alexa Global, we can assume the website is not very popular. Mind you, Alexa's worth is questionable at best. |
| Links on homepage | Around 34 links | This is a well-judged amount of links for a homepage. |
| Backlinks amount | Approximately 33 | The number of backlinks seems awfully low. If possible, the webmaster should work towards building more through quality content and public awareness. |
| HTML size | 13.7KB | Ah. Well. We were hoping for better results... We would urge the website owners to improve load speed as soon as possible. |
| Website host server overview | Server status: online. Server IP address for this website is 41.79.214.194. | We apologize, but for some reason we were unable to gather enough data to provide a detailed insight at this time. |
If the basic information we presented you with above is not enough, get ready to dive in much deeper!
Now that the numbers are taken care of, we can go deeper and try to analyse the website from a user's perspective. More specifically, let's see if we can identify the target audience as well as a few related websites and categories.
| Parameter | Current result | Assessment |
|---|---|---|
| Alternative websites | cciglobal.com callrica.co.za jtcallcentre.co.za cci.co.za mango5.co.za |
These websites fall into the same categories as cci-sa.co.za, more or less. By extension, they compete with the analysed website for the same target audience. |
Trying to acquire very accurate visitor data is immensely difficult and can only be done when given direct access to the server. However, there are ways to get approximate numbers.
The numbers themselves probably say enough, but we'll add some insight where possible.
| Parameter | Current result | Assessment |
|---|---|---|
| Approximate time on site | 13:05 | Wow, that's a great average result! The website must have some incredible content to keep visitors occupied. |
ALEXA rating is based on the number of visitors a given page receives. The higher the visitor count, the higher the rating. Currently, ALEXA has over 4 million websites indexed. If you sense cynicism in our words, you're not mistaken - we think Alexa rating is overrated, to put it mildly. A website's worth (and contextual popularity) is more than the sum of the views. So take the rank with a grain of salt.
Servers are physical storage devices that contain all the files and databases associated with a specific website, sometimes more than one. At times, a server makes up several virtual devices - separate servers used for shared hosting (tends to be cheaper). Entering website address into the address bar of your browser starts the request process during which your browser contacts the server and asks for specific files and database entries in order to display the requested website.
What follows is certainly very geeky, but informative for the knowing. Dig in:
| Header detail |
|---|
HTTP/1.1 200 OK Content-Type: text/html Last-Modified: Fri, 10 Jun 2016 13:16:19 GMT Accept-Ranges: bytes ETag: "f5def3461ac3d11:0" Server: Microsoft-IIS/8.5 X-Powered-By: ASP.NET Date: Thu, 29 Jun 2017 14:17:46 GMT Content-Length: 13894 |
| WHOIS |
|---|
Please go away for 39 Seconds |
Now that you are hopefully done with cci-sa.co.za, we invite you to read more of our in-depth reports. Try entering a new domain address in the search form at the top of this page, or on the homepage. Alternatively, refer to this list for more website overviews:
We have found so many alternative TLD extensions for cci-sa.co.za. Here is the full list with 580 entries:
The following list of most frequent domain address mistypes associated with cci-sa.co.za contains at least 1144 entries: